My name is Brian Perry. My beautiful wife, Joanna, and I have been married for 10 years and we have a wild daughter, Quinn, who lights up our life. I completed my undergraduate work at the University of California, Riverside, and received my Master's Degree in Business Administration from California Polytechnic Pomona.
Ever since I took the leap and became my own boss nearly a decade ago, I have been in the business of customer acquisition, retention, and conversion. In a short period of time, Contact Center Specialists has gone from a rising star to one of the top names in the world of specialty telecom. Part carrier, part consulting firm, we sell high volume VoIP and SMS traffic to contact centers across the globe. With offices, both in the US and the Philippines CCS consults clients by leveraging in-depth industry knowledge, real-world expertise, and a network of the top names in the industry.
We build out our own systems and have developed higher end plug and play interfaces that allow clients to not only manage their lead generation, but we strategize on how to capture leads, funnel leads, target leads, service leads, and ultimately convert leads.
Moreover, our platform integrates with existing databases to create revenue where revenue didn't' exist through our Automated Personalized Video campaigns... skyrocketing traditional conversion rates of 1-3% from OPT in data, to a staggering 6-13%.